Booking
Opening Times 1st April-6th January
Banks Ghyll Kennels and Cattery close for the winter on 6th January and re-open on 1st April or earlier, depending when Easter falls.
We are closed to owners and the general public on major Bank Holidays.
| Days | Mornings | Afternoons |
|---|---|---|
| Monday to Saturday | 9am to 12pm | 3pm to 6pm (until 4pm only 1st November to 5th January) |
| Sundays | 9am to 10 am | 3pm to 4 pm |
Charges
Our daily all-inclusive charges are applied according to the size and strength of the dog. Cats are a standard price.
Rates are PER DAY, commencing on the day of arrival regardless of time, and ending on the day of departure*. Please note that, if your dog or cat is boarding with us overnight, that counts for two days.
| Animal | Price |
|---|---|
| Large Dog | £18.00 |
| Medium Dog | £16.00 |
| Small Dog | £15.00 |
| Cats | £8.50 |
* Collections before 10am will receive a discount on the departure day rate
Payment can be made online, by cheque or by cash. We are unable to take card payments.
Family discounts
- Dogs. Largest dog full price, £6 reduction on second dog if sharing a kennel.
- Cats. £5 for second cat if sharing.
- We will be happy to quote for larger families of pets and those staying longer than three weeks.
Viewing
We ask all new customers to visit the kennels (with their dog) or the cattery prior to their pet coming to stay. We welcome visitors any afternoon during opening hours (the earlier the better).
We are unable to accept dogs who have not visited. A visit is important for you, the owner, to ensure that you are happy with our facilities, services and routine. It is important for your dog so that we are not strangers when he or she comes to stay. It is particularly important that the kennel staff have been introduced to your dog in order to assess temperament and discuss their particular needs.
We reserve the right to refuse admission or return to the owner (or their representative) any animal which shows itself to be unsuitable for boarding. The safety of our team and the animals in our care is paramount.